If I can't travel with you for any reason, can I transfer my booking to someone else?
Yes, you can transfer your booking to another person entirely free of charge up until 72 hours prior to tour departure.
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If you ask me to change my chosen departure date or holiday choice, what options do I have?
You will be asked to choose from one of three options: accept the alternative holiday offered, or a voucher for future travel, or a cash refund of all monies paid and cancel your booking with us
Other operators offer a self-drive option which would allow me to drive to the holiday destination rather than travel by coach, why don't you?
A self-drive option conflicts with Protecting our Planet, so this may not be available. Please call us to discuss further.
Why are your short breaks and holidays such excellent value?
We can offer you really affordable trips because we don’t spend money on things that we don’t think actually add to your holiday experience (like an office for us, for example) and we are very good at keeping our actual operating costs as low as ...
Can I bring a wheelchair, Electric Scooter & Mobility Aid?
When you travel with us, we will carry your wheelchair, or one mobility item, in addition to your normal luggage allowance. Your mobility aid cannot weigh more than 30kgs in total and must be collapsible. Due to health and Safety regulations our ...
Can I add on extra activities and excursions?
You are free to make any arrangements you want but we cannot be responsible for any aspect of activities or excursions that you arrange yourself nor can we provide additional transfer services, etc.