If I'm unhappy about my Leisuretime experience, what should I do?

If I'm unhappy about my Leisuretime experience, what should I do?

Please tell us straight away if you are unhappy with any aspect of your Leisuretime experience. The quicker you tell us, the quicker we can try and fix things. This is especially true if you are unhappy with anything once on tour as our opportunities to put things right once you return are much more limited. Please follow this link to see how best to contact us.
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    • Who travels with Leisuretime?

      Anybody and everybody. There is no typical Leisuretime customer. If you love holidays and enjoy sharing your experiences and making new friends, then you’re likely to be in very good company.
    • Who travels with Leisuretime?

      Anybody and everybody. There is no typical Leisuretime customer. If you love holidays and enjoy sharing your experiences and making new friends, then you’re likely to be in very good company.
    • I don't trust the internet, so can I speak to a real person at Leisuretime?

      Yes! Our knowledgeable team would love to speak to you. Please call us anytime during our opening hours, which are shown on our website homepage.
    • Why are your short breaks and holidays such excellent value?

      We can offer you really affordable trips because we don’t spend money on things that we don’t think actually add to your holiday experience (like an office for us, for example) and we are very good at keeping our actual operating costs as low as ...
    • How do the Early Bird Discounts work?

      Where shown, Early Bird Discounts/Savings apply only to adult prices and cannot be combined with any other offers or discounts. There are only a limited number of seats available at Early Bird prices and Leisuretime by Toureasy reserves the right to ...