What will I need to pay for during the holiday?
You will only have to pay for meals, drinks and other extras not included in your holiday package.
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If you ask me to change my chosen departure date or holiday choice, what options do I have?
You will be asked to choose from one of three options: accept the alternative holiday offered, or a voucher for future travel, or a cash refund of all monies paid and cancel your booking with us
When will I receive my trip itinerary?
Trip itineraries are published on our website.
Other operators offer a self-drive option which would allow me to drive to the holiday destination rather than travel by coach, why don't you?
A self-drive option conflicts with Protecting our Planet, so this may not be available. Please call us to discuss further.
Do I/we have to do the excursions and activities included in our package?
Of course not. We include excursions and activities that we think our customers will enjoy, but it is your holiday to enjoy as you wish. If you would rather do your own thing then that is perfectly fine. We just want you to have a lovely holiday.
Can I bring a wheelchair, Electric Scooter & Mobility Aid?
When you travel with us, we will carry your wheelchair, or one mobility item, in addition to your normal luggage allowance. Your mobility aid cannot weigh more than 30kgs in total and must be collapsible. Due to health and Safety regulations our ...